Complete Data Protection Program
We tie all of our processes and services together into a program that makes sense for your business. This service plan gives many business leaders the peace of mind they want and security they need.
Risk Assessments
We perform an assessment of your current network configuration and hardware specifications to support the technology and services necessary to protect data. We then perform a security vulnerability assessment to uncover any exploits or holes in the network that may allow unauthorized access to your data. Finally, to assure the highest level of data protection will be performed, we conduct periodic vulnerability and hardware assessments.
Remediation & Optimization
Our team will correct the flaws that leave your data at risk and create a solid foundation for your mission-critical applications. Next we will implement security and usage policies that are created to set a standard for your users moving forward.
The Program
Our team will use professional services and software solutions to optimize and protect your critical systems and the data that resides on them. From remote and onsite help desk support services, 24 x 7 monitoring, automated backup processes and intrusion detection to secure your network, we do everything we can do to keep your systems running. And when things still fail we have a business continuance and disaster recovery plan in place to get data systems up and restored promptly.
Details of Service Offerings:
- Basic Services
- Proactive Services that give you the essential support for your business
- Unlimited Help Desk (Remote / Phone Support)
- Data Recovery
- Advanced Administration and Security Services
- Router & Firewall Administration
- Third Party Application Support
- Malicious Software Prevention / Removal
- Unlimited Access to our Help Desk and System Engineers
- Agent-based Patch Management
- Antivirus Protection Monitoring / Signature Updates Verification
- Database Monitoring & Optimization
- 24 x 7 System and Services Monitoring
- 24 x 7 Intrusion Detection Services
- Internet Security Services
- Content Control
- Usage Reporting
- Infected site blockage
- Data Leakage Prevention
- Instant Messaging Control
- Intrusion Detection
- Email Protection Services
- Secure Open Email Ports
- Recover lost Internet Bandwidth
- Queue Email during disruption (Prevent send failures)
- Blacklist testing
- Spam & Virus Filtering
- Hosted Exchange option
- Automated Backup and Disaster Recovery Solutions
- Tapeless Backup
- Fully Automated, Monitored and Managed
- Offsite Storage of Server Images
- Bare Metal Restoration
- Virtualization for Prompt Recovery